Submit in Writing
Submit your grievance in writing to the SGRC, either in person at the office or via the college's official contact channel, with your name, register number, and a clear description of the issue.
Student Corner
Grievance Redressal
A fair, transparent mechanism for students to raise concerns and have them addressed, in line with UGC regulations.
Florence Degree College is committed to providing students a fair and transparent means of raising concerns about their academic or campus experience. In line with the UGC (Redressal of Grievances of Students) Regulations, 2023, the College maintains a Student Grievance Redressal Committee (SGRC) to receive, review, and resolve genuine student grievances in a time-bound manner.
What Can Be Raised
Academic
Concerns about teaching, evaluation, attendance, or classroom experience.
Examination
Issues relating to internal assessments, results, or examination conduct.
Administrative
Admission, fee, certificate, or other office-related concerns.
Infrastructure
Concerns about classrooms, labs, library, or other campus facilities.
Harassment / Discrimination
Any form of harassment or discriminatory treatment on campus.
Other
Any other genuine concern not covered above.
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Note: Ragging-related complaints are handled separately under the College's Anti-RaggingStudent FeedbackComplaint / Suggestion policy, not through this general grievance mechanism.
How to File a Grievance
1
2
Acknowledgement
The grievance is logged and acknowledged by the committee within a few working days of submission.
3
Review & Hearing
The SGRC reviews the matter and, where necessary, hears from the concerned parties before reaching a decision.
4
Resolution & Communication
The outcome and any corrective action are communicated to the student within the committee's prescribed timeline.
Student Grievance Redressal Committee
Chairperson
Principal
Member
Senior Faculty Representative
Member
Student Representative
If Unresolved at the College Level
If a grievance remains unresolved after the College's internal process, students may escalate it to the University Grants Commission's e-Samadhaan portal, which consolidates UGC's grievance redressal services.
Portal: samadhaan.ugc.ac.in ย |ย Toll-free: 1800-111-656
Ready to raise a concern?
Reach out to the admissions or academic office to submit your grievance.